Legal

Privacy Policy

Effective Date: May 22, 2026 · Titan.Care, Chicago, IL

1. Introduction

Titan.Care ("we," "us," or "our") operates Titan.Care (the "Service"), a Care Operating System that helps individuals and family caregivers track medications, appointments, health records, and care activities for every person they care for.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service, including information obtained through integrations with Epic MyChart and other healthcare systems. By using Titan.Care, you agree to the practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your name, email address, and password (stored as a secure hash). If you sign in with Google, we receive your name, email address, and profile picture from Google. On mobile, your device platform (iOS or Android) is recorded to route device-specific features appropriately.

2.2 Health Information You Enter

You may enter health-related information for yourself and your family members, including medications, dosage schedules, appointments, immunizations, allergies, and general health notes. This information is stored securely in our database.

2.3 Health Information from Epic MyChart

If you choose to connect your Epic MyChart account, we retrieve the following data from your healthcare provider's electronic health record (EHR) system:

Scheduled and past appointments
Medication lists and prescriptions
Medication dispense records
Immunization records
Patient demographics (name, date of birth)

We only access the specific data types you authorize during the MyChart connection flow. We do not access your full medical record, billing information, or clinical notes without explicit authorization.

2.4 Health Data from Apple Health (iOS)

If you use the Titan.Care iOS app and grant permission, we read the following data types from Apple Health on your device:

Heart rate, resting heart rate, and heart rate variability (HRV)
Blood oxygen (SpO₂), blood pressure, blood glucose
Body weight and body temperature
Steps, distance, flights climbed, active energy, VO2 max
Sleep sessions (duration, bedtime, wake time)
Respiratory rate

Apple Health data is read directly from your device and transmitted securely to Titan.Care. We do not write data back to Apple Health. You can revoke this access at any time from iPhone Settings → Health → Data Access & Devices → Titan.Care.

2.5 Health Data from Android Health Connect

If you use the Titan.Care Android app and grant permission, we read the following data types from Android Health Connect:

Heart rate, resting heart rate
Blood oxygen (SpO₂), blood pressure, blood glucose
Body weight and body temperature
Steps, distance, floors climbed, active calories, total calories, VO2 max
Sleep sessions, respiratory rate
Exercise sessions

Health Connect permissions are granted through the Android Health Connect app. You can revoke access at any time through Health Connect → App permissions → Titan.Care.

2.6 Health Data from Connected Devices and Services

If you choose to connect third-party health devices or services, we receive data through secure authorized connections:

Oura Ring: Sleep stages, HRV, readiness score, body temperature, respiratory rate, and activity
Withings: Blood pressure, body weight, SpO₂, and heart rate from Withings devices
Dexcom CGM: Continuous glucose readings (every 5 minutes) from Dexcom continuous glucose monitors
FreeStyle Libre: Continuous glucose readings from Abbott FreeStyle Libre sensors

You authorize each integration separately. You can disconnect any third-party device connection at any time from the Wearables & Devices page in the app. Disconnecting removes our secure access credentials immediately. Previously synced data remains in yourTitan.Care account until you delete it.

2.7 Usage and Technical Data

We automatically collect certain technical information when you use the Service, including your device type, operating system, browser type, IP address, pages visited, and session timestamps. This data is used to maintain service performance and security.

3. How We Use Your Information

We use the information we collect to:

Provide, operate, and improve the Titan.Care Service
Display your health records, medications, and appointments in your dashboard
Send medication reminders and appointment alerts (with your permission)
Synchronize data from connected Epic MyChart accounts
Ingest and display health metrics from Apple Health, Android Health Connect, Oura, Withings, Dexcom, and FreeStyle Libre
Enable you to manage health information for family members in your care circle
Generate AI-powered health maintenance alerts (see Section 3.1)
Authenticate your identity and maintain the security of your account
Respond to your support requests and communications
Comply with legal obligations and enforce our Terms of Service

We do not sell your personal health information to third parties. We do not use your health data for advertising or marketing purposes.

3.1 AI-Powered Health Maintenance Alerts

Titan.Care uses an AI-powered clinical decision support system to analyze your health data and generate personalized health maintenance alerts. This system:

Analyzes your vitals, medication adherence, lab results, symptoms, immunization status, and connected clinical documents
Generates alerts grounded in published clinical guidelines (ADA, ACC/AHA, USPSTF, CDC)
Runs on HIPAA-covered cloud infrastructure under a signed Business Associate Agreement
Does not store your health data on any external AI service beyond the duration of a single request
Produces informational alerts only — not diagnoses, prescriptions, or clinical recommendations. Always consult a licensed clinician for medical decisions.

You can dismiss or disable health maintenance alerts at any time from your notification settings.

4. HIPAA Compliance

Titan.Care is designed with HIPAA (Health Insurance Portability and Accountability Act) principles in mind. As a personal health management tool operating under individual user authorization:

All health data is encrypted at rest using AES-256 encryption and in transit using TLS 1.2 or higher.
Secure credentials used to access your Epic MyChart data are encrypted before being stored in our database and are never stored in plain text.
Access to your health records is governed by the authorization you grant during the Epic MyChart connection flow. You can revoke this access at any time from within the app or directly through your MyChart account.
We do not share your protected health information (PHI) with third parties except as necessary to operate the Service (e.g., our database host) or as required by law.

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:

5.1 Service Providers

We use trusted third-party providers to operate our infrastructure (database hosting, authentication, cloud services). All data is stored and processed exclusively on US-based servers. We do not use offshore infrastructure or transfer your health data outside the United States. These providers are bound by confidentiality obligations and may only use your data to provide services to us.

5.2 With Your Consent

If you choose to share your care information with family members or caregivers within the app, those individuals will have access to the data you explicitly share with them.

5.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, or valid legal process (such as a court order or subpoena).

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information is transferred and becomes subject to a different privacy policy.

6. Data Retention

We retain your account and health data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

MyChart connection tokens are deleted immediately upon disconnecting a MyChart account within the app. Synced health records remain available in your Titan.Care account until you delete them or close your account.

7. Your Rights and Choices

Access and Correction: You can view and update your account information and health data at any time within the app.
Disconnect MyChart: You can disconnect any Epic MyChart connection from the MyChart settings page. This immediately revokes our access tokens.
Disconnect Wearable Devices:You can disconnect Oura, Withings, Dexcom, or FreeStyle Libre at any time from the Wearables & Devices page. Apple Health access can be revoked from iPhone Settings → Health. Android Health Connect access can be revoked from the Health Connect app.
Delete Your Account: You can delete your account directly from your Profile page within the app — scroll to the bottom and tap "Delete Account." You may also contact us at privacy@titan.care for assistance.
Data Portability: You may request a copy of your personal data in a machine-readable format by contacting us at privacy@titan.care.
Opt Out of Communications: You can opt out of non-essential communications through your account notification settings.

8. Children's Privacy

Titan.Care is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@titan.careand we will take steps to delete such information.

Parents and guardians may use Titan.Care to manage health records for their minor children as part of a family care group.

9. Security

We implement industry-standard security measures to protect your information, including:

AES-256 encryption for all health data and credentials at rest
TLS encryption for all data in transit
Secure, hashed password storage
Session-based authentication with industry-standard signed tokens
Role-based access controls within family care groups

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

10. Third-Party Integrations

Titan.Care integrates with the following third-party platforms. When you connect any of these services, you are also subject to that platform's own privacy policy.

Epic MyChart

Connected through Epic's secure patient authorization flow. Our use of Epic health data is limited to the purposes in this policy and complies with Epic's terms of use. Titan.Care is not affiliated with or endorsed by Epic Systems Corporation.

Apple Health (HealthKit)

Data is read on-device via Apple's HealthKit framework with your explicit permission. We do not share HealthKit data with third parties for advertising or unrelated purposes, and we do not sell HealthKit data. Our use complies with Apple's HealthKit guidelines.

Android Health Connect

Data is read on-device through Android Health Connect with your explicit permission. Our use complies with Google's Health Connect developer policies and Android privacy requirements.

Oura Ring

Connected with your authorization. Subject to Oura's Privacy Policy. You may disconnect at any time from the Wearables & Devices page.

Withings

Connected with your authorization. Subject to Withings' Privacy Policy. You may disconnect at any time from the Wearables & Devices page.

Dexcom

Connected with your authorization for continuous glucose monitoring data. Subject to Dexcom's Privacy Policy. You may disconnect at any time from the Wearables & Devices page.

Abbott FreeStyle Libre

Connected with your authorization for continuous glucose monitoring data. Subject to Abbott's Privacy Policy. You may disconnect at any time from the Wearables & Devices page.

Error Monitoring (Sentry)

We use Sentry to capture application errors and crashes to improve reliability. Error reports may include device type, OS version, and anonymized stack traces. No personal health data is included in error reports. See Sentry's Privacy Policy at sentry.io.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the effective date. For significant changes, we will provide notice via email or a prominent in-app notification. Your continued use of the Service after changes take effect constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Titan.Care

Email: privacy@titan.care

Website: titan.care